We know you have great taste, but alas, so does everyone else which means it is difficult to keep all of our items in stock. If an item is not available for immediate delivery, you can still purchase your favourite Incy pieces on pre-order to ensure allocation from our next container. As our more popular pieces sell fast, please be aware that the pre order dates online may change but do not fear - this doesn’t mean your order has been delayed, it simply means the item is now selling out of the following container. If for any reason there are delays expected, we will communicate this as best we can via the email address you provided at checkout.
Once your order has reached us, it will be dispatched from our warehouse in Moorebank, NSW. As soon as your order is en route, please allow 2-5 business days for delivery, but for your convenience, tracking details will also be sent via email.
If you have ordered a Lucy, Teeny, Albie, or Estelle Change Table please note these may take a little longer as we send these items with a furniture removalist to ensure these already assembled, and therefore more fragile pieces arrive to you safely. Rather than tracking, the company transporting your goods will get in touch to arrange a delivery time that is most convenient for you.